Booking Terms & Conditions: Definitions

1.1 “Booking” means Talent Intelligence Partners booking process which is subject to acceptance of these Terms.

1.2 “Client” means the person, firm or company which makes a Booking.

1.3 ‘Benchmark assessment’ means one of the assessment categories in the TALiNT Benchmark Programme

1.4 “Quotation” means the written quotation submitted by Talent Intelligence Partners to the Client which is the subject of the Booking.

1.5 “Ticket Holder” means any individual that receives tickets as part of the Booking.

Booking and Payment Terms

2.1 All prices stated by Talent Intelligence Partners in a Quotation are exclusive of any value added tax which if applicable the Client shall be additionally liable to pay Talent Intelligence Partners.

2.2 Where Talent Intelligence Partners has agreed to allow the client to pay by invoice, upon receipt of the Booking from the Client, Talent Intelligence Partners shall send the Client an invoice for the total amount due. A legally binding contract shall be formed.

2.3 The Client shall pay to Talent Intelligence Partners the full amount set out in the invoice within 14 days of receipt unless otherwise stated on the booking form.

2.4 Any items stated in the Quotation as “additional” items or any items which are requested by the Client after the Booking has been confirmed by Talent Intelligence Partners, must be confirmed by the Client in writing (email shall be sufficient) before being actioned by Talent Intelligence Partners Payment in respect of any such items shall be in accordance with clause 2.3.

2.5 If the Client fails to make any payment on the due date, Talent Intelligence Partners shall be entitled (at its discretion) to cancel the Booking by notice in writing to the Client.

2.6 Subject to 2.6 above, no variation to the Terms shall be binding unless agreed in writing by an authorised representative of Talent Intelligence Partners.

2.7 Any typographical, clerical or other error or omission in any Quotation, correspondence or other Booking documents or information issued by Talent Intelligence Partners shall be subject to correction without any liability whatsoever on the part of Talent Intelligence Partners

Variation & Cancellation

3.1 If the Client wishes to vary any details of the Booking after it is returned to Talent Intelligence Partners, it shall notify Talent Intelligence Partners in writing as soon as possible. Talent Intelligence Partners shall endeavour to make any required changes, but any additional costs thereby incurred shall be invoiced to the Client (and paid in accordance with clause 2.3).

3.2 Whilst every reasonable effort will be made to ensure that the Services are provided in accordance with the Booking, Talent Intelligence Partners reserves the right in its sole and absolute discretion to make any changes to the Services delete ‘for the Event’ which do not in the opinion of Talent Intelligence Partners materially affect the quality of the Services. If Talent Intelligence Partners has to make any material changes relating to the Booking it shall notify the Client forthwith. Talent Intelligence Partners shall endeavour to keep such changes to a minimum and shall seek to offer the Client arrangements as close to the original as is reasonably possible in the circumstances. Where such alternative is not acceptable to the Client acting reasonably and in good faith, Talent Intelligence Partners shall refund to the Client the price paid according to the Booking.

3.3 Cancellation of a Booking may not be accepted by Talent Intelligence Partners unless and until it is confirmed in writing by the Client. In the event of a valid cancellation by the Client after the Booking is returned, Talent Intelligence Partners may apply and the Client shall be liable to pay to Talent Intelligence Partners the following cancellation charges:

Where Talent Intelligence Partners receives a valid cancellation of a Booking:

• More than 6 months before the Event, the Client shall be liable for 50% of the total price (+VAT) of the Booking;

• In the period 4-6 months before the Event, the Client shall be liable for 75% of the total price (+VAT) of the Booking; and

• Less than 4 months prior to the Event, the Client shall be liable for 100% of the total price (+VAT) of the Booking.

For the avoidance of doubt, if any of the above cancellation charges apply and the Client has already paid more than the relevant amount to Talent Intelligence Partners, the Client shall receive a refund of the difference.


4.1 Talent Intelligence Partners shall not under any circumstances be liable to the Client in contract, tort (including negligence) or otherwise for loss of revenues or opportunities, goodwill, reputation or any type of special, indirect or consequential loss (even if such loss was reasonably foreseeable or Talent Intelligence Partners had been advised of the possibility of the Client incurring the same).

4.2 Further, Talent Intelligence Partners shall have no liability for any death or bodily injury (except death or injury caused by the negligence of Talent Intelligence Partners its staff or contractors), or loss of or damage to property, of anyone attending the Event pursuant to the Booking, whether arising from such attendance, or in relation to the provision or use of the facilities at the Event.


Aerospace and Defence
Agriculture, Forestry & Fishing
Arts, Entertainment and Recreation
Building and Construction
Commercial and Retail Banking
Consumer Goods
Energy and Oil
Healthcare, Pharmaceuticals and Life Sciences
HR and Recruitment
Insurance, Fund Management and Investment Management
Investment Banking
Legal – Large Firms
Legal – Midmarket
Management Consulting
Manufacturing and Engineeering
Media and Advertising
Medical Devices
Not for Profit and Charity
Property and Real Estate Activities
Public Sector
Retail – Food
Retail – Luxury and High End
Retail – High Street
Restaurants, Hospitality, Food & Drink
Software and IT Services
Support Services – Professional and Scientific
Support Services – Admin and Support
Telecomms and Tech
Tourism, Travel and Leisure
Trade Bodies
Transport and Storage